Welcome to Ali Zahra Clothing
Free Delivery On Order Above Rs 300
Easy Exchange policy
COD All Over Pakistan
Premium Fabric Quality
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Terms & Conditions

Terms & Conditions

Welcome to Ali Zahra. By placing an order with us, you agree to the following Terms & Conditions.

Product Information

  • We make every effort to display our products as accurately as possible. However, actual colors may vary slightly due to different screen settings and lighting conditions.

  • Minor variations in embroidery, print placement, fabric texture, or stitching are considered normal and are not manufacturing defects.

Orders

  • All orders are subject to product availability and order confirmation.

  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or other unforeseen circumstances.

  • Customers will be notified promptly if an ordered item is unavailable.

Pricing

  • All prices are displayed in the applicable local currency and are subject to change without prior notice.

  • Promotional offers, discounts, and sale prices are valid only during the stated promotional period.

Payment

  • Full payment is required before order processing unless Cash on Delivery (COD) is available for your location.

  • Orders are processed only after successful payment verification.

Shipping & Delivery

  • Estimated delivery times may vary depending on your location and courier service.

  • We are not responsible for delays caused by weather conditions, public holidays, customs procedures, or courier-related issues.

Exchange Policy

  • Exchanges are accepted only if the item received is defective, damaged, or incorrect.

  • Exchange requests must be made within 7 days of receiving your order.

  • Products must be unused, unwashed, and returned with their original tags and packaging.

  • Sale or discounted items are not eligible for exchange unless they are received in a damaged or defective condition.

Return & Refund Policy

  • Returns due to change of mind are not accepted.

  • Refunds are issued only for approved cases, such as unavailable products or verified manufacturing defects.

  • Approved refunds will be processed through the original payment method where applicable.

Care Instructions

  • Hand wash or machine wash on a gentle cycle using cold water.

  • Do not bleach.

  • Dry in the shade to preserve the fabric and color.

  • Iron on low to medium heat, avoiding direct contact with embroidered areas.

Intellectual Property

All product images, designs, logos, descriptions, and website content are the exclusive property of Ali Zahra and may not be copied, reproduced, or used without prior written permission.

Privacy

Your personal information is used solely for processing orders, delivery, and customer support. We do not sell, rent, or share your personal information with third parties except as necessary to fulfill your order or where required by law.

Contact Information

Ali Zahra
Address: Hajipura Road, Sialkot 51310, Pakistan
Phone: +92 302 5525499
WhatsApp: +92 302 5525499

For any questions regarding these Terms & Conditions or your order, please contact us. We are always happy to assist you.